Online Webinars FAQ
To make accessing and joining our online webinars a seemless experience for you we have put together a short guide on how our webinars work and the steps you will need to take to join the training session on the day.
Our online training is conducted via WebEx you do not have to have a WebEx account to enable you to join our webinar; you can join purely as a guest.
Where can I see what webinars are scheduled?
You can view all of our upcoming webinars and see what will be presented during the session on the webinars page.
How do register for a webinar?
Underneath the details of each webinar, the schedule for upcoming sessions will be listed, click the Register Now button to register, we will then notify you via email with further instructions before the webinar begins.
I registered for a webinar, but now I cannot attend, how do I unregister?
Exactly the same as registering, if you need to unregister from a webinar, click the Unregister button next to the webinar you cannot attend.
I registered for a webinar, how do I join?
Your invitation to join the webinar will be emailed to your BOOST account email address around 5-10 minutes before the training is scheduled to start.
All you need to do is simply click on the MS Teams join link.
Setting up your microphone and camera
We need to both hear and see you during webinars, as they are live training session, so make sure you have both these functions available.
How do I interact during the webinar?
MS Teams offers a chat facility within the webinar which you will find at the top of your screen. Feel free to send questions or comments to the presenter or even the wider group.