Get Personalised Support
We offer a number of different types of support to help you with any Online Safety issue, and to help you get the most out of BOOST. Please select the type of issue below:
There has been an online safety incident and I am not sure what to do next
Please load the Incident Response Tool and start recording the incident, and following our procedure flowchart to correctly respond to the incident.
I would like to talk to an advisor regarding an online safety incident
Please call our support team at the Professionals Online Safety Helpline or call 0344 381 4772, who will be happy to talk through the incident with you and guide you to your next steps.
I need help using one of the tools
Access our help section and find the specific help for the tool you want to find out more about.
I have looked in the help, but I am still struggling!
No problem, our support team will be happy to speak to you! Please contact us through the contact form, email onlinesafety@swgfl.org.uk or call 0344 800 2382 and specify what the problem is you are having, and what browser you are using.